(By participating in this Promotion Program, the customer is deemed to have agreed to all terms and conditions as outlined below
- Eligible Card Type: IVB Corporate credit card.
- Promotion Period:
- Offer 1 & Offer 3: From July 1, 2025 to December 31, 2025, or until the budget is exhausted (whichever comes first).
- Offer 2: From July 1, 2025 to October 1, 2025
- Geographical Scope: Nationwide (Vietnam)
- Promotion type: Cashback, fee waivers, and fee reduction.
- Eligible Participants:
- For Offer 1 & 3: All legally established businesses in Vietnam that successfully open a new IVB Visa Corporate Credit Card during the promotion period (including customers who already have a credit card limit but are issuing additional cards).
- For Offer 2: Legally operating enterprises in Vietnam that are newly granted a corporate credit card limit, applicable during the duration of Offer 2, (This offer is not applicable to customers who already have an existing limit and are only issuing additional cards).
- Promotion Offers:
- Offer 1: Waiver of the first-year annual fee for newly issued IVB Visa Corporate Credit Cards.
- Offer 2: Reduced foreign currency conversion fee (mark up fee): only 2% of transaction value (standard rate: 3%).
- Offer 3: Cashback of VND 500,000 when total accumulated spending reaches VND 3,000,000 within 30 days from card activation date. Each eligible card is entitled to one-time cashback only, up to VND 500,000, during the entire promotion period.
- Program Details & Eligibility:
- Eligibility Requirements:
- A valid card is defined as:
- Issued in accordance with IVB’s policies and procedures for corporate credit cards.
- A newly issued IVB Visa Corporate Credit Card within the promotion period.
- Not applicable in cases where the customer closes a card and issues a new one during the promotion period if the new card and the closed card share the same CIF of the authorized cardholder.
- Fully comply with all terms and conditions for issuance and use of IVB Corporate Credit Cards.
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- Valid Transactions must meet the following criteria:
- A transaction made using an eligible Card to pay for goods and services.
- Transactions are made and successfully authorized in IVB's system within the promotion period (from [00:00] July 1, 2025 to [23:59] December 31, 2025, GMT+7) and fully posted to the card statement no later than 10 calendar days after the program ends;
- Settled with the card scheme and posted no later than 10 calendar days after the program ends.
Note: SMS confirmation time is not considered a valid timestamp for transaction recognition in IVB’s system.
- In the event of multiple transactions at the same time, IVB will prioritize based on authorization timestamp in IVB’s system (GMT+7).
- If a transaction is completed but later canceled or partially/fully refunded- whether due to system error, the customer's request, or a third-party action - the refunded or canceled amount shall be excluded from the total eligible transaction value or spending amount.
- Eligible transactions must be lawful under the laws of Vietnam and shall not include any ineligible transactions as specified in Section 9.1.3.
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- Invalid Transactions (excluded from rewards):
- Disputed or contested transactions;
- Fund transfers, cash deposits/withdrawals at ATMs, interest or fee payments.
- The value of transactions that are canceled or partially/fully refunded due to system errors, customer requests, or third-party cancellations/refunds.
- Any transaction that is not conducted in compliance with IVB’s Terms and Conditions for issuing and using Corporate Credit Cards, or that IVB suspects to involve fraudulent activity or be otherwise invalid under banking card regulations and applicable laws.
- Other transactions as determined by IVB from time to time.
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- Reward Conditions
IVB refunds to the eligible corporate credit card of the winning customer
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- Reward Timeline:
- Offer 1: Annual fee waiver applied upon successful card issuance.
- Offer 2: Fee discount applied upon card issuance and within Offer 2 duration.
- Offer 3: Cashback will be credited within 30 working days from the end of the month in which the qualifying transaction occurs.
Example: For valid transactions between July 1 and July 31, 2025, cashback will be issued within 30 working days from July 31, 2025.
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- General Provisions
- Transaction value for cashback is non-transferable between cards.
- For renewed cards, accumulated cashback from the previous card will be carried over.
- If a card is not canceled but not renewed, cashback will be credited upon customer request.
- IVB reserves the right to decline or revoke cashback rewards if:
- Transactions are disputed;
- The card is overdue;
- The card is canceled during reward evaluation;
- Chargebacks or reversed credits are applied;
- Cardholder violates IVB’s card usage policies.
- Other notes:
- Cardholders are responsible for any taxes or fees incurred from cashback and for self-declaration to tax authorities.
- IVB may request supporting invoices/documents in cases of suspected misuse or abnormal transactions. If valid documents are not provided within 5 working days of IVB’s request, IVB may refuse or reverse the cashback.
- By joining the program, customers consent to IVB using their name and image for promotional purposes
- By participating in this program, the customer acknowledges that they have read and accepted all the terms and conditions of this program and any amendments (if any); as well as all the terms in the Terms and Conditions of use for the IVB Corporate Credit Card.
- Any complaints must be submitted within 30 days of IVB's result announcement. Complaints after this period will not be addressed.
- IVB reserves the right to change the terms and conditions of the promotional program in accordance with the law by publicly announcing them on IVB’s website at https://www.indovinabank.com.vn/.
- IVB may deny rewards for suspected fraudulent cases.
- Disputes will be resolved through mutual agreement. If unresolved, parties may seek judgment from a competent People’s Court.
- IVB is committed to full compliance with applicable legal regulations and procedures in organizing this promotion program.
- IVB shall be exempt from liability for force majeure events occurring during the program period that cause discrepancies in cardholder transactions.
- Any falsification or abuse to obtain cashback will result in cashback being revoked.
- For any inquiries related to the promotional program, customers may contact IVB branches nationwide or the IVB Customer Center at hotline 1900 588 879.