4. Collected charges are not refundable, even if transactions are cancelled by customers’ orders, or transactions are not made due to another reason, which is not caused by IVB.
5. With the fee regulated in USD, if collecting by VND or another currency, the selling currency exchange rate at the time of selling will be applied.
6. This fee tariff is for reference only. For details about fees, products and services, please kindly contact the nearest Branch / Transaction office of IVB or Customer service center 24/7 Hotline: 1900 588 879