Orientation training:

• General information of IVB: Introduction of IVB, history of foundation and development, organizational structure of IVB system and IVB’s producs and services.
• Code of conduct and core values of IVB
• Compensation and benefits policy of IVB
• Communication culture at IVB
• Basic communication skills
• Specialist knowledge skills
• Other basic skills

Soft skills:

• Communication skills
• Selling skills,
• Services skills & customer services,
• Team work skills

Advanced skills:

• Presentation skills,
• Selling skills,
• Advanced customer services,
• Negotiation skills

Specialist knowledge skills:

• Training specialist knowledge skills for each departments
• Credit appraise
• Corporate financial analysis
• Project appraise
• Risk management
• Fake document & stamp identification
• Labor regulations
• Administrative & human resources

Management skills:

• Leader and management skills
• Planning establish & implementation organization skills
• Coaching & task assign skills
• Meeting organization skills