Card & Card Services

 

CARD SERVICES FEES

 
 
tr>
NO. TYPES OF FEE FEE AMOUNT
(VAT excluded)
A PREMIUM CARD
I CARD ISSUANCE FEE
1 The new card issuance fee
1.1 For normal new card issuance 100.000 VND/card
1.2 For quick new card issuance fee 200.000 VND/card
2 Card replacement fee
2.1 Card replacement for lost, stolen,... 100.000 VND/card
2.2 Card replacement for over expired date 50.000 VND/card
2.3 Convert to local chip card Free
2.4 For quick replacement/ reissuance card 200.000 VND/card
3 The supplementary card issuance fee 100.000 VND/card
II ANNUAL FEE 50.000 VND/year
III TRANSACTION FEE
1 Card withdraw fee  
1.1 At ATM IVB Free
1.2 At other ATMs 1.000 VND/transaction
2 Fund tranfer fee at ATM IVB  
2.1 Internal Free
2.2 External Free
3 Account mini statement/inquiry/change PIN  
3.1 At ATM IVB Free
3.2 At other ATMs 800 VND/transaction
IV THE OTHER TRANSACTIONS
1 Reissuance PIN fee 30.000 VND/time
2 Dispute fee (charge when the cardholder complaint inaccurate transaction) 100.000 VND/time
3 Request for temporary lock/unlock card Free
4 Request for terminating card usage Free
5 Other special fee 100.000 VND

NOTE:

1. The fee tariff can be changed without prior notice and announced on IVB website: www.indovinabank.com.vn.
2. All fees in the Premium Card Service Fee Tariff for individual customers are subject to VAT at the tax rate according to the law. The listed fee does not include VAT and fees of third party (if any).
3. Collected charges are not refundable, even if transactions are cancelled by customers’ orders, or transactions are not made due to another reason which is not caused by IVB.
4. In special case, BU needs to consult with CNB - BMD before submitting proposal to BOE.

 
B VISA DEBIT CARD
I CARD ISSUANCE FEE
1 The new card issuance fee (Contact card/ Paywave card)
1.1 For normal new card issuance Free
1.2 For quick new card issuance 100.000 VND/Card
2 Card replacement fee
2.1 Card replacement for over expired date 50.000 VND/Card
2.2 Card replacement for lost, stolen,... 100.000 VND/Card
2.3 Convert to Paywave card Free
2.4 For quick replacement/ reissuance card 100.000 VND/Card
3 The supplementary card issuance fee 50.000 VND/Card
II ANNUAL FEE 50.000 VND/Year
III TRANSACTION FEE
1 Card withdraw fee  
1.1 At ATM IVB Free
1.2 At other ATMs  
  Within the territory of Vietnam 5.000 VND/Transaction
  Outside the territory of Vietnam 4%/Transaction amount Minimum 50.000 VND
2 Fund transfer fee at ATM IVB  
2.1 Internal Free
3 Account mini statement/inquiry/change PIN  
3.1 At ATM IVB Free
3.2 At other ATMs 10.000 VND/transaction
IV THE OTHER TRANSACTIONS
1 Make up fee (foreign exchange fee) 3%/Transaction amount
2 Reissuance PIN fee 30.000 VND/Time
3 Request for temporary lock/unlock card Free
4 Request for terminating card usage Free
5 Dispute fee (charge when the cardholder complaint inaccurate transaction) 80.000 VND/time
6 Other special fee 100.000 VND

NOTE:

1. The fee tariff can be changed without prior notice and announced on IVB website: www.indovinabank.com.vn.
2. All fees in the Visa debit Card Service Fee Tariff for individual customers are subject to VAT at the tax rate according to the law. The listed fee does not include VAT and fees of third party (if any).
3. Collected charges are not refundable, even if transactions are cancelled by customers’ orders, or transactions are not made due to another reason which is not caused by IVB.

4.Foreign exchange rate is stipulated by International card organization or by Indovina Bank, which will be updated into IVB's system at any time of transaction day.
5. In special case, BU needs to consult with CNB - BMD before submitting proposal to BOE.

 
C VISA CREDIT CARD
I CARD ISSUANCE FEE (*)
1 The new card issuance fee (contact card/ paywave card)
1.1 For normal new card issuance Free
1.2 For quick new card issuance 100.000 VND/Card
2 Card replacement fee
2.1 Card replacement for lost, stolen,... 200.000 VND/Card
2.2 Card replacement for over expired date 50.000 VND/Card
2.3 Convert to PayWave card Free
2.4 For quick replacement/ reissuance card 100.000 VND/Card
3 The supplementary card issuance fee 100.000 VND/Card
II ANNUAL FEE (*)
1 Gold card
1.1 Principal card 300.000 VND/Card
1.2 Supplementary card 250.000 VND/Card
2 Classic card  
2.1 Principal card 200.000 VND/Card
2.2 Supplementary card 150.000 VND/Card
III TRANSACTION FEE
1 Cash withdraw at ATM/ POS 4%/Transaction amount, minimum 50.000 VND
2 Change PIN at ATM IVB 30.000 VND/Transaction
3 Over credit limit fee (*) 8% transaction amount exceed credit limit, minimum 50.000 VND
4 Late payment charge (*) 5% unpaid minimum amount, minimum 100.000 VND
5 Make up fee (foreign exchange fee) 3%/Transaction amount
IV THE OTHER TRANSACTIONS
1 Reissuance PIN fee 30.000 VND/Time
2 Dispute fee (charge when the cardholder complaint inaccurate transaction) 100.000 VND/Time
3 Request for temporary lock/unlock card Free
4 Request for terminating card usage Free
5 SMS service fee Free
6 Change credit limit fee (*)  100.000 VND/Time
7 Change transaction limit fee 100.000 VND/Time
8 Change collateral fee 100.000 VND/Time
9 Other special fee  100.000 VND
V INTEREST RATE (*) 20%/Year

NOTE:

1. The fee tariff can be changed without prior notice and announced on IVB website: www.indovinabank.com.vn.
2. All fees in the Visa Credit Card Fee Tariff for individual customers are subject to VAT at the tax rate according to the law, except for fees marked with (*) which are not subject to VAT. The listed fee does not include VAT and fees of intermediary service providers (if any).
3. Collected charges are not refundable, even if transactions are cancelled by customers’ orders, or transactions are not made due to another reason which is not caused by IVB.

4.Foreign exchange rate is stipulated by International card organization or by Indovina Bank, which will be updated into IVB's system at any time of transaction day.
5. Special cases or specific fees under product/ service shall be subject to IVB's decision.

 
D VISA CORPORATE CARD
I CARD ISSUANCE FEE (*)
1 The new card issuance fee Free
2 Card replacement fee
2.1 Card replacement for lost, stolen,... 200.000 VND/card
2.2 Card replacement for over expired date (as customers's request)  100.000 VND/card
II ANNUAL FEE (*) 500.000 VND/card/year
III TRANSACTION FEE
1 Card withdraw at ATM/ POS 4%/Transaction amount, minimum 100.000 VND
2 Change PIN at ATM IVB 30,000 VND/transaction
3 Over credit limit fee (*) 8% transaction amount exceed credit limit, minimum is 100,000 VND
4 Late payment charge (*) 5% unpaid amount, minimum is 100.000 VND
5 Make up fee (foreign exchange fee) 3% transaction amount
IV THE OTHER TRANSACTIONS
1 Reissuance PIN fee 30.000 VND/time
2 Dispute fee (charge when the cardholder complaint inaccurate transaction) 100.000 VND/time
3 Request for temporary lock/unlock card Free
4 Request for terminating card usage Free
5 SMS service fee Free
6 Change credit limit fee (*)  100.000 VND/time
7 Change transaction limit fee 100.000 VND/time
8 Change collateral fee 100.000 VND/time
9 Other special fee  100.000 VND
V INTEREST RATE (*) 20%/year

NOTE:

1. The fee tariff can be changed without prior notice and announced on IVB website: www.indovinabank.com.vn.
2. All fees in the Visa Credit Card Fee Tariff for corporate customers are subject to VAT at the tax rate according to the law, except for fees marked with (*) which are not subject to VAT. The listed fee does not include VAT and fees of intermediary service providers (if any).
3. Collected charges are not refundable, even if transactions are cancelled by customers’ orders, or transactions are not made due to another reason which is not caused by IVB.

4.Foreign exchange rate is stipulated by International card organization or by Indovina Bank, which will be updated into IVB's system at any time of transaction day.
5. Special cases or specific fees under product/ service shall be subject to IVB's decision.

 

This fee schedule is for reference only. For details about fees, products and services, please kindly contact the nearest Branch / Transaction office of IVB or Customer service center 24/7 Hotline: 1900 588 879


Fatal error: [snuffleupagus][disabled_function] Aborted execution on call of the function 'ini_get', because its argument '$varname' content (allow_url_fopen) matched a rule in /var/www/html/vendor/guzzlehttp/guzzle/src/functions.php on line 114