NAPAS Instant Fund Transfer 24/7 by QR Code Service

1. What is IVB QR code? What it is used for?
IVB's QR code is a code generated from customer's information including: Account number, IVB's bank code, Amount and Content (if needed). IVB's QR code is used for online payment, money transfer within IVB and money transfer to and from interbank NAPAS 24/7.

2. Is IVB's QR code safe?
Developed according to VietQR standards issued by NAPAS. This is service with high security and maximum support the utility for customer.

3. How many ways to generate QR code on IVB Mobile Banking application?
Customers can generate IVB's QR code from their current accounts and from card, however, IVB has only implemented the feature of generating QR codes from account.

4. How I get IVB's QR code?
Please register to use IVB's Mobile Banking app in 2 ways:

  • Download IVB Mobile Banking app from Google Play for Android devices or App Store for iOS devices, the choose to open account and follow the instructions.
  • Contact the nearest IVB's Branches/Transaction Offices to be supported.

5. When I scan IVB's QR code for instant transfer NAPAS 24/7, what is the limit for transferring money?
Minimum transaction amount: 10.000VND/transaction

Maximum transaction amount: 499.999.999/transaction
 
6. Can I save my QR code to my mobile phone to use?
    You can download and save your QR code at your phone's photo gallery.

7. What is the benefits of IVB's QR code service?
 

                  Remitter                    Remittee 
  • Make online transactions quickly
  • Don't need to remember a long string of account number or beneficiary information
  • Limit the risk of entering information
  • 24/7 transactions in convenient and safe way, both inside and outside of IVB
  • Make QR code for personal banking information easily on IVB Mobile Banking
  • Don't need to remember account when sending information for remitters.

8. When I scan a QR code in low-light conditions, how do I scan the QR code?
You need to select the flashlight icon at the QR code scanning screen to be supported to scan the code in the low-light conditions.

9. How much is IVB's QR code transfer fee?

IVB's QR code transfer transaction fee is applied depending on the money transfer fee, this fee may be changed according to IVB's fee regulations in each period, IVB does not change the transaction fee when upgrading utilities for customer.