NOTICE OF TEMPORARY SERVICE INTERRUPTION DURING IVB’s SYSTEM UPGRADE

Dear valued Customer,

Indovina Bank Limited (IVB) would like to sincerely thank customers for trusting in using products and services and accompanying IVB during the past time.

In order to improve service quality, IVB would like to inform you that IVB will upgrade the system, so the services will be temporarily interrupted for a short time as follows:

- Service interruption: ATM, Napas, Mobile banking, Ebanking, Tax, E-Wallet

- Interruption time: From 23:00 PM to 23:30 PM on 11/08/2023 (Friday)

After this time, all services of IVB will return to normal operation.

IVB is pleased to inform you to create convenience for you in the process of using IVB's services.

IVB sincerely apologizes for any inconvenience it may cause during the system upgrade.

We look forward to receiving your understanding and continuing to use IVB's services.

For more information, please contact the hotline 1900 588 879 or email support@indovinabank.com.vn for support.

Best regards

Indovina Bank Limited (IVB)

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