NOTICE OF CUT-OFF TIME

NOTICE

Cut-off time for interbank fund transfer transactions during year end 2019 and temporary suspension of some E-Banking services.

 

Dear our Valued Customer,

Indovina Bank (IVB) would like to express our sincere thanks and appreciation to your continued patronage and trust in our service.

In the expectation of providing to Customers better service quality in the period of final settlement 2019, pleased be informed the Cut-off time (COT) for interbank fund transfer transactions during the year-end 2019 and temporary suspension of some E-Banking services as follow:

  1. Working hour: From 23/12/2019 - 31/12/2019
  2. COT for fund transfer transactions:

Date

Online Out Going Remittance

Low Value

High Value

23,24,25,26,27/12/2019

16h50

17h50

28,29/12/2019

15h50

16h50

30/12/2019

17h50

18h50

31/12/2019

18h20

19h20

01/01/2020

Handling IVB Internal Tasks

02/01/2020

Work will resume as normal

The COT is the latest time of the day to process and accept Customers’ payment orders. Payment orders receive before the COT will be processed on that day. Payment orders receive after the COT will be processed in the next business day.

  1. Temporary suspension of some E-Banking transactions

Services

Temporary suspension time

  1. Internet Banking
  2. Mobile Banking
  3. SMS Banking

 

 

From 24h00 Dec 31st, 2019 to 24h00 Jan 01st, 2020

 

  1. E.Tax

From 19h20 Dec 31st, 2019 to 24h00 Jan 01st, 2020

 

 

After the above time, IVB system will work normally

For more detail, please contact IVB Customer Service Center 24/7:

Hotline: 1900 588 879 or email: support@indovinabank.com.vn

IVB is pleased to announce

Tool & Support

We are ready to help you.