In accordance with the regulations of the State Bank of Vietnam, from July 1, 2025, Indovina Bank Ltd. (IVB) will cease processing all transactions via the magnetic stripe on IVB domestic debit cards, including:

• Magnetic stripe cards

• Magnetic stripes on Chip/Contactless Chip cards

This change is to ensure transaction security and comply with the regulations of the State Bank of Vietnam.

Please check your card:

• If your card has only a magnetic stripe (without a chip), please visit the nearest IVB branch to upgrade to a chip card.

• If your card is already a chip card, you can continue to use it as usual with no further action required.

For further assistance, please contact:

📞 Customer Service Hotline: 1900 588 879

✉️ Email: support@indovinabank.com.vn

🌐 Website: https://www.indovinabank.com.vn

Thank you for your continued trust and support of IVB.