First of all, Indovina Bank Ltd. (IVB) would like to sincerely thank you for using our services over the past time.

According to Law No. 48/2024/QH15 on VAT, Decree No.181/2025/NĐ-CP detailing regulations for the implementation of provisions of the Law on VAT, effective from July 1st, 2025, IVB would like to inform our valued customers of the following regarding the VAT rate to be applied at IVB from July 1st, 2025:

1. The applicable VAT rate for all taxable fee codes listed in the Customer Service Fee Tariff is 10%, except for fees which are not subject to VAT.

2. The 10% VAT rate mentioned in Section 1 of this Notice is the applicable rate for all customers (included Export Processing Enterprises (EPEs)) using services with VAT-taxable service fees at IVB.

3. The VAT rates applies to VAT-taxable fee codes in fee tariff for customer are publicly disclosed. IVB is committed to ensure transparency and proper communication to customers.

In the spirit of complying with legal regulations, IVB sincerely appreciates your understanding. We look forward to your continued support and partnership in the future.

Sincerely,