NOTICE

Cut-off time for interbank fund transfer transactions during year end 2018 and temporary suspension some of E-Banking services.

 

Dear our Valued Customer,

Indovina Bank (IVB) would like to express our sincere thanks and appreciation to your continued patronage and trust in our service.

In the expectation of providing to Customers better service quality in the period of final settlement 2018, pleased be informed the Cut-off time for interbank fund transfer transactions during the year-end 2018 and temporary suspension some of E-Banking services as follow:

1. Working hour: From 21/12/2018 - 31/12/2018

2. Cut-off time for fund transfer transactions:

Date

Online Out Going Remittance

Low Value

High Value

21,24,25,26,27,28/12/2018

17h50

18h50

29,30/12/2018

15h50

16h50

31/12/2018

12h00

12h00

01/01/2019

Handling IVB Internal Tasks

02/01/2019

Working Normally

Cut-off time is the latest time of the day to process and accept Customers’ payment orders. Payment orders receive before the cut-off time will be processed on that day. Payment orders receive after the cut-off time IVB will process in the next day.

3. Temporary suspension interbank fund transfer service on E.Banking channels (except for Napas 24/7 online transactions)

Service

Temporary suspension time

1. Internet Banking

2. Mobile Banking

3. SMS Banking

4. E.Tax

From 12PM Dec 31st, 2018 to 12PM Jan 01st, 2019

After the above time, IVB system will work normally

For more detail please contact Customer Service Center (24/7) Hotline: 1900 588 879 or email: support@indovinabank.com.vn

IVB is pleased to announce

Indovina LTD.