NOTICE

Cut-off time for interbank fund transfer transactions during year end 2017 and
temporary suspension some of E-Banking services.

 

Dear our Valued Customer,

Indovina Bank (IVB) would like to express our sincere thanks and appreciation to your continued patronage and trust in our service.

In the expectation of providing to Customers better service quality in the period of final settlement 2017, pleased be informed the Cut-off time for interbank fund transfer transactions during the year-end 2017 and temporary suspension some of E-Banking services as follow:

1. Working hour: From 25/12/2017 - 31/12/2017

2. Cut-off time for fund transfer transactions:


Date Online Out Going Remittance
Low Value High Value
25,26,27,28/12/2017 17h50 18h50
29,30,31/12/2017 18h20 19h20
01/01/2018 Handling IVB Internal Tasks
02/01/2018 Working Normally

Cut-off time is the latest time of the day to process and accept Customers’ payment orders. Payment orders receive before the cut-off time will be processed on that day. Payment orders receive after the cut-off time IVB will process in the next day.

3. Temporary suspension some E.Banking service:


Service Stopping time
1. Internet Banking
2. Mobile Banking
3. SMS Banking
From 00h00 01/01/2018 to 06h00 01/01/2018
4. Dịch vụ thuế From 19h15 31/12/2017 to 24h00 01/01/2018

After the above time, IVB system will work normally.

For more detail please contact Customer Service Center (24/7) Hotline: 1900 588 879 or email: support@indovinabank.com.vn.

IVB is pleased to announce

Indovina LTD.