(+84) 1900 588 879

For requests of further information regarding products and services, please call (+84) 1900 588 879. We are very pleased to serve valued customer quickly, conveniently, safely, prudentially during 24 hours a day and 7 days a week.

Provide banking service via phone, email.

Receive and feedback customers’ inquiries about IVB’s products and services include:

  • • Time deposit products
  • • Credit products
  • • Cards services and its add-on
  • • Cashiering services
  • • E-banking services
  • • Fund transfer services

Receive, handle card activation, lost/stolen, emergency block code and related requests

Balance, transaction and card status inquiries

Provide clients with information about interest rate, banking service fee, branches and ATMs location

Support details about promotion programs